In today’s remote and geographically dispersed workforce, building and sustaining a culture of connection and communication is more important and more difficult than ever. Once the most important events on many corporate calendars, in-person town halls have become...
Today’s customer demands quick, effective and customized communication. In contrast to the old manual contact centres, we are approaching to smarter centres that work with artificial intelligence. AI is reducing the time spent waiting for agents to answer, making...
In today’s digital world, customers want more than a good product or service, they want to be heard, they want constant and real time communication and they want it to be omnichannelled. This means that your communication network should provide a consistent and...
In a startup, speed, agility and affordability are critical to growth. Whether it’s getting in touch with early customers, organizing remote teams or scaling up lean operations, communication is the bedrock of it all. While traditional telephone services offer some...
The World Wide Web has completely changed the way we interact with each other. Be it a business looking to increase sales by getting in touch with customers, a support team looking to reach out to its client base, or a marketing team aiming to capture leads, digital...
