Enhance Communication with Audio Conferencing
DSNL’s audio conferencing solutions provide a reliable platform for real-time collaboration, enabling
Efficient Team Meetings
Connect production managers, quality control teams, and administrative staff across multiple locations
Supplier Coordination
Streamline procurement by discussing requirements and updates with suppliers instantly
Crisis Management
Address production delays, machinery breakdowns, or quality issues promptly with key personnel
Host Engaging Digital Events
Digital events offer manufacturers a powerful tool to showcase their products, share innovations, and train teams.
Product Launches
Introduce new machinery, tools, or products to a global audience without the logistical challenges of physical events
Training and Development
Conduct virtual workshops and training sessions for employees, vendors, and distributors
Industry Webinars
Share insights, discuss trends, and position your brand as a thought leader in manufacturing
Customer Engagement with WhatsApp
Manufacturers can leverage DSNL’s WhatsApp integration to deliver a personalized and responsive customer experience. Key use cases include
Customer Support
Address queries, provide order updates, and resolve issues efficiently through WhatsApp’s instant messaging platform
Order Notifications
Share real-time updates about order confirmations, shipping statuses, and delivery schedules
Marketing Campaigns
Announce offers, discounts, and promotions directly to customers’ WhatsApp accounts
Streamline Operations with Cloud Contact Centers
Manufacturers often handle a high volume of customer inquiries, supplier calls, and internal communications. DSNL’s cloud contact center solutions simplify these operations by offering:
Omnichannel Support
Manage communications across phone, email, SMS, and social media from a single dashboard
Scalability
Easily scale operations during peak seasons or product launches
Analytics and Insights
Monitor call volumes, response times, and customer satisfaction to improve service quality
Drive Customer with SMS and Voice
SMS and voice drop services are invaluable tools for manufacturers looking to maintain effective communication with customers and stakeholders. Benefits include
Bulk Notifications
Send updates about production schedules, shipping details, and new offers via SMS
Voice Campaigns
Use voice drops to deliver pre-recorded messages for promotions or critical alerts
Cost-Effective Outreach
Reach thousands of customers in a personalized yet economical manner.
Optimize Communication with Cloud Telephony Solutions
Cloud telephony brings flexibility and scalability to manufacturing communication systems. DSNL’s cloud telephony solutions provide
Automated Call Handling
Use IVR systems to route calls to the appropriate department, improving response times
Call Recording
Record conversations for quality assurance and training purposes.
Remote Connectivity
Enable employees to handle calls from anywhere, ensuring business continuity
