Remote work has become the new norm in the current business environment. As organizations adapt to this change, the need for reliable and efficient communication tools has never been greater. DSNL, India’s leading Command, Control, and Conferencing (C3) service provider, offers cloud-based solutions that empower remote work and drive business success.
Why Cloud-Based Solutions?
Cloud-based solutions provide the flexibility and scalability needed to support remote work. They eliminate the need for extensive on-premises infrastructure, reducing costs and simplifying management. DSNL’s cloud-based offerings are designed to enhance communication, collaboration, and productivity for businesses of all sizes.
DSNL’s Cloud-Based Solutions
- Cloud Contact Center – Centaur
- Versatile Connectivity: DSNL’s Centaur supports SIP, PRI, GSM, and VoIP gateways, ensuring seamless connectivity.
- Remote Work Support: Enable agents, supervisors, and administrators to work from anywhere, ensuring business continuity.
- CRM Integration: Easily integrate with third-party CRMs for streamlined operations.
- Extensive Reporting: Access over 50 pre-configured reports to monitor and optimize performance.
- Inbound and Outbound Calling: Handle calls efficiently with customizable IVR, DID, and various dialing options.
- Hosted PBX – Tel-X
- Streamline Operations: Connect employees and customers across locations with versatile connectivity options like PSTN and VoIP.
- Work From Anywhere: Configure extensions or DIDs for remote branches, employees, and administrators.
- Active Directory Integration: Support for LDAP and Active Directory ensures seamless integration with existing systems.
- Extensive Reporting: Access MIS and analytical reports to gain insights into call performance.
- Inbound and Outbound Calling: Manage calls efficiently with features like ACD, IVR routing, and cost-saving international VoIP calls.
-
Remote work has become the new norm in the current business environment. As organizations adapt to this change, the need for reliable and efficient communication tools has never been greater. DSNL, India’s leading Command, Control, and Conferencing (C3) service provider, offers cloud-based solutions that empower remote work and drive business success.
Why Cloud-Based Solutions?
Cloud-based solutions provide the flexibility and scalability needed to support remote work. They eliminate the need for extensive on-premises infrastructure, reducing costs and simplifying management. DSNL’s cloud-based offerings are designed to enhance communication, collaboration, and productivity for businesses of all sizes.
DSNL’s Cloud-Based Solutions
- Cloud Contact Center – Centaur
- Versatile Connectivity: DSNL’s Centaur supports SIP, PRI, GSM, and VoIP gateways, ensuring seamless connectivity.
- Remote Work Support: Enable agents, supervisors, and administrators to work from anywhere, ensuring business continuity.
- CRM Integration: Easily integrate with third-party CRMs for streamlined operations.
- Extensive Reporting: Access over 50 pre-configured reports to monitor and optimize performance.
- Inbound and Outbound Calling: Handle calls efficiently with customizable IVR, DID, and various dialing options.
- Hosted PBX – Tel-X
- Streamline Operations: Connect employees and customers across locations with versatile connectivity options like PSTN and VoIP.
- Work From Anywhere: Configure extensions or DIDs for remote branches, employees, and administrators.
- Active Directory Integration: Support for LDAP and Active Directory ensures seamless integration with existing systems.
- Extensive Reporting: Access MIS and analytical reports to gain insights into call performance.
- Inbound and Outbound Calling: Manage calls efficiently with features like ACD, IVR routing, and cost-saving international VoIP calls.
